According to Freelancer.com, and as reported by SmartPlanet, business process outsourcing tops the list of the fastest-growing online jobs.
What’s most interesting to me is this quote from Freelancer: “Outsourcing basic administration tasks is rapidly becoming the norm for western small business, as small to medium businesses increasingly become comfortable with accessing an online workforce. No longer the exclusive domain of large multinationals, small businesses and startups are increasingly adopting outsourcing as a way to get ahead of the competition, saving money on simple back-office tasks which can then be redirected to hiring more skilled labor or expanding operations.”
It’s a trend worth watching, for sure; especially because small businesses (defined by U.S. Small Business Administration as those with headcounts of fewer than 500) are responsible for employing half of all private-sector workers.
If the small businesses that have chosen to shift work to outsourced talent, and those resources are either self-employed or work for other small businesses, then I see this as a positive development.
It’s a topic that also touches on an earlier post I wrote regarding The Cloud’s increasing influence on the growing independent workforce.
What are your thoughts on this subject? Are you a freelancer, and if so, have you experienced an increase in the amount of work you do for small businesses?